Every website (including yours!) needs an email newsletter. Why? Because of the bazillion marketing messages your visitors will receive today. Once you go to all the trouble of learning how to get traffic to your blog, then you have to get your visitor to DO something.
Even though you may want them to buy on the spot, experts tell us it takes 7-9 exposures before a potential prospect turns into a buyer…. and an email newsletter is a wonderful way to get more exposure.
We set up email newsletter functionality for all our blogsite clients, but you’ll notice there are several different email newsletter software programs we are using. To help you determine which one is the best, here are 10 questions you should ask about each service:
1. Does the email newsletter software offer a free or low-cost trial version, a demo version or a money-back guarantee? You want a chance to experiment with the software to see if you like the way it works or not.
2. Does it offer free newsletter templates? Especially if you are setting up your own newsletter, you want an easy-to-design newsletter that lets you incorporate your business logo or book cover.
3. What does the email newsletter cost, and even more importantly, what does it cost as your list grows? Your goal should be to have 10,000 subscribers, and several of the services, while inexpensive at the beginning, start rising in a hurry once you have 500, 1,000 or just 2,500 subscribers.
4. Can you send unlimited messages? Many of the email newsletter programs will charge you per message sent rather than per user. We never recommend these services because we want you to feel confident sending messages whenever you want to (especially when you want to announce something new).
5. What does the service do to ensure deliverability of your newsletters? It can be difficult to get email delivered. Many of the largest services create relationships with the major internet service providers to help track their deliverability. They also require double opt-in which means that when an email address is entered, a confirmation link is sent to the new subscriber to ensure they did want to subscribe (this stops spammers who use email addresses without permission).
6. Do you have unlimited sequential autoresponder services? An autoresponder is a special kind of email functionality that lets you set up a series of messages (for example, a message a week for the next 52 weeks) and then each time someone subscribes, they will receive the messages in order. It doesn’t matter when they subscribe, they always get the first message and then each one in order.
This can be an easy additional revenue stream if you can reposition your content into a weekly or monthly “course” delivered by email (Want to know more? Check out Membernaire here. I’m a member and it’s a thorough step-by-step course.)
7. Does the newsletter service automatically convert your RSS feeds into newsletters? An RSS feed is the technology that automatically notifies readers of your blog that you have new contents. Some of the services automatically create email newsletters from your RSS feeds.
8. Can you personalize the messages? Most services let you collect your visitors’ names and then let you put the names in the newsletter so you can say, “Hi Julie” at the beginning of each message.
9. How long has the service been around? The real challenge for email newsletter services is staying power. Many of the free services, especially, started out strong but then their policies prevented them from being a long-term solution, and they shut down leaving their publishers without a way to reach their subscribers.
10. Does the service support CAN-SPAM requirements? The CAN-SPAM legislation has some very specific requirements for email newsletter publishers, and many of the services handle the requirements for you.
11. Can you schedule your messages to go out sometime in the future? This feature is really helpful when you plan to go on vacation. You can schedule your newsletter so it will continue to go out without you.
12. Is your newsletter archived for you? One of the best ways to get new subscribers is to share past issues with them. Some of the email newsletter services will set up archives for you.
Another common question is whether instead of paying for a service, can you just use one of the free services, like Yahoo Groups, for your newsletter? Can you? Yes. Should you? No, and here’s why….. most of these services put unrelated advertising in your newsletter. Do you really want to send your visitors to someone else’s site–and not even get paid for the advertising? It’s also a challenge to get yourself off these services because you have to resubscribe everyone to your new service (and lots of people won’t take the time to resubscribe). You don’t want to know how I know this (one of my sites is still using Yahoo Groups because of this!)
My number one piece of advice about email newsletter software is to get started with the right service from the very beginning. Moving around later will cost you subscribers. It’s much better to pay a little more now and have a long-term solution.
Here are my favorite email newsletter software programs:
Aweber - Easy-to-use, good deliverability, flat monthly fee for unlimited messages to 10,000 subscribers (6-22-08 updates: Pricing structure has changed slightly based on the number of subscribers - 500, 2,500, 5,000, 10,000 and 25,000), supports RSS and includes HTML templates. Find out more about aWeber here.
iContact - Easy-to-use, includes over 300 templates, archives, pricing varies with number of subscribers. Get more info on iContact here.
OrganizedCart.com - Useful if you will be selling downloadable items or doing teleseminars/webinars where you would like your buyers added to an email list once they buy. Bit more complex to use, and may be more than you need. We typically set up the system for our clients, and then train them on the pieces they need to use. Try the trial version here.
Feedburner.com or Feedblitz.com - These two solutions are specifically for bloggers and will notify your subscribers automatically each timen you’ve made a new post.
With a little time spent experimenting, you can find the perfect email newsletter service for you.